Human-like voice agents
Warm, steady, and quick to recover. These agents hold a natural conversation instead of forcing callers through a script.
Responds with real timing, tone, and context.
Launches from one reusable voice core.
Voice Agents
Build voice agents for support teams.
Create a phone-ready voice agent that answers naturally, follows your workflow, takes action in your tools, and knows when to bring in a person.
Natural conversationsSub-second replies25+ languagesFrom $0.05 / min
Customer Support Agent
Mira voice · Handles order questions, refunds, policy checks, and clean handoffs.
Live voice coreFemale
Action plan
Find the order, explain status, send tracking by SMS, and close the ticket.
Selected blockSupport
Customer Support Agent
Mira voice · Female
Resolves shipment questions without exposing payment or account data.
Confidence92%
96%
Intent
91%
Policy
88%
Handoff
Call preview0.7 sec response
Caller
Can you check my order? I only remember the phone number I used.
System
Find the order, explain status, send tracking by SMS, and close the ticket. Guardrails checked before response.
428
Calls
81%
Resolved
9%
Escalated
Agent setupSame size
Order lookup
Ready for live calls with editable rules and reviewable logs.
Returns policy
Ready for live calls with editable rules and reviewable logs.
SMS follow-up
Ready for live calls with editable rules and reviewable logs.
Voice activityPreview
I found the order. The tracking link is on the way now.
I qualified the lead and booked the demo for this week.
Thursday at 10:30 is open, and I can hold it for you.
I checked dispatch and sent the updated ETA to the team.
Built for messy calls
Real callers interrupt, change their mind, and forget details. The agent keeps the thread and moves the call forward.
Handles corrections, partial answers, and follow-up questions.
Turns unclear requests into a clean next action.
Hi Maya, I can help with the account issue.
I was charged for setup, but the kit never arrived.
I found the shipment. Let me check the delivery status first.
It is delayed two days. I’m applying the credit and texting the tracking link.
Connected to your tools
Each voice can check records, update systems, send messages, and book time without waiting for a human handoff.
Uses calendars, CRMs, documents, APIs, and MCP tools.
Keeps every action traceable for review.
Agents tuned for each verticalsteam.
Create role-specific voice agents that share one core builder but keep their own tone, tools, actions, and handoff behavior.
Give each agent a job, voice, workflow, and approved tool set.
Track every conversation, action, and handoff from one workspace.
Design the call path
Give the agent a clear opening, verification steps, approved actions, and handoff rules before it ever answers the phone.
## OPEN
Greet the caller, confirm intent, and keep the first turn short.
## ACTION
Use approved tools, explain the result, and complete the next step.
## HANDOFF
Send summary, customer state, and the reason a human is needed.
Ground every answer
Attach the docs your team already trusts: policies, FAQs, order rules, service notes, and internal SOPs.
Drop approved docs here
Refund_Rules.pdf
Support_Playbook.pdf72%
Test the call live
Speak with the agent in your browser, tweak the workflow, and hear the change before going live.
Thanks for calling Nova Care. I can help with orders, returns, or booking.
0:04
Match the voice
Choose a voice for each role, then tune pace, warmth, interruptions, and multilingual coverage.
25+
voices across 25+ languages
Mira
Leo
Ari
Noah
Review every call
Replay the conversation with transcript, tool actions, timestamps, outcomes, and handoff notes.
send_update · 0:28
“I found the order and texted the tracking link.”
0:18 / 0:47Connect your stack
Let the agent look up records, book time, send updates, and escalate through approved tools.
lookup_order
N
31
escalate_with_context
Set safe limits
Control what the agent can say, what it can access, and when it must bring a person into the call.
Can you change the payment card on my account?
I can’t collect payment details here. I can send a secure update link.
Secure handoff
Go live on phone
Launch with a hosted number first, then connect your own SIP provider when the workflow is ready.
Nova Voice Desk
+1 (415) 555-0198
☎
Ready for your company
Launch voice agents ready for your team.
Launch voice agents that answer naturally, follow your process, use the right tools, and hand off with context when a person needs to step in.
Live agent state
Listening, checking approved tools, and ready to hand off with context.
01
Natural voice
Warm, interruptible speech that handles real callers without sounding scripted.
02
Call flow
Define the greeting, checks, actions, escalation rules, and closeout in one place.
03
Tool access
Connect calendars, CRMs, docs, internal APIs, and MCP tools when a call needs action.
04
Clear limits
Set privacy, compliance, and handoff rules before the agent ever goes live.